Hi all

Sorry I've been absent for so long. We went our 2 week break and then as we got back our second child arrived so had my hands full.
Well the 2 week break was brilliant. We got everything we wanted out of our 'van. Lots of water sports etc and then chilling out on site. Pool was open and the owners session is great as it doesn't get too busy. Very early though and meant the 3 y/o was pooped for any activities for the rest of the day.
So as we were packing up we noticed the fridge not working. Sorted that out on warranty but as I mentioned before the site guys put a hole in the kitchen lino with the temp fridge. They are getting Willerby to replace but I'm still not happy about it.
So then on to the next saga. As we left we had renters for the next couple of weeks before my in-laws went down to use it. When they arrived they discovered that the alarm motion sensor had been taped over.
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Great, so now not insured while that is like that. The site explained they had done it due to a lack of key fobs. Again not my problem they should of been more pro-active. And also, why go to all that hassle, just turn the alarm off. Simple as that.
But worst of all, at some point someone had ripped the back off of the dining room bench. This wasn't picked up by the rental team when cleaning the van after the letting, and as you can see it was done with some force.
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So we have been burnt now. We are now arguing about who is going to pay for that repair. It should come out of someone's deposit but as they have long gone that isn't going to happen now.
We love the site but have decided not to rent any more. You just can't trust some people and Park Dean are not enforcing and rules or standards on their customers. There is no point having a lovely caravan that will be a tat fest due to peoples' disrespect. Also, with the 3 y/o now starting Nursery/School, we will need it mostly at the school breaks so we wouldn't fit in PD's letting scheme anyway. There is the added bonus that we won't have to pack anything away either at the end of every stay and we can make it even more homely.
A real shame and PD have now lost out on rental income for the next 10 years all because they don't hold up to their side of the bargain.
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